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What is your lead time?
Why your prices so low?
When should I order?
Can I cancel my order and change wedding dress after payment?
What are your payment methods?
How to select the dress sizes?
Can you make the dress according to the pictures I provide to you?
Can I get discount when I order in bulk?
Do you do co-operation with retailer?


What is your lead time?
Normally, it will take us about 14 days for making your wedding dress, and airmail transit time is about 5-10 days depending various destinations.

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Why your prices so low?
We are the manufacturer of wedding apparel with rich experience. All the wedding gowns are made by our factory directly, so we can offer the most reasonable prices on the all dresses.

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When should I order?
We suggest that you place your order at least one month before your wedding date for re-confirming, producing and shipping of your wedding gowns. For peak season, two months advanced order placing is required. In case you need the dress in urgent, just tell me, we can make the wedding gown according to your required time. If like this, you need to pay extra on urgent fee if you want to receive the wedding dress within 14 days.

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Can I cancel my order and change wedding dress after payment?
Since we will prepare the materials and produce the dress immediately after your payment, we cannot change the dress that is belong to your measurements and under requirements. Then we cannot refund under any conditions. So please kindly confirm your order with us like dress item, color, size and other special requirements before payment to assure you will get the one as you like.

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What are your payment methods?
You can pay by Paypal, Western Union and Bank Transfer (Wire Transfer). When you choose Western Union and Bank Transfer (Wire Transfer), please kindly pay for the handling charges for transferring overseas’ payment services, so that our account will show your full payment. For Bank Transfer (Wire Transfer), usually we will receive your payment within 7 work days after your payment. And we will contact you when we received.

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How to select the dress sizes?
Standard sizes: bases on standard US size chart, Made-to-measure: we can provide “Easy Measuring Chart” for you to fill in. The customer shall be responsible for the size ordered. We cannot assume any responsibilities for measurements. And it is normal to have about 1-2 inches difference between the dress you ordered and the dress you received.

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Can you make the dress according to the pictures I provide to you?
Yes, you can! We welcome your interested styles for quotes anytime. Firstly, please send us the pictures of the dress by email to thousandofjoyce@hotmail.com , we will review it carefully and reply you as soon as possible to offer you reasonable price if we can make it for you.

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Can I get discount when I order in bulk?
Yes, you will definitely get discount! We are welcoming your collaboration at any time!

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Do you do co-operation with retailer?
Yes, Please kindly contact us more details like styles and quantities, so that we can offer you best price to build our long term business relationship.

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Last Updated: 14 Jan 2014 00:51:19 PST home  |  about  |  terms  |  contact
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